Last updated: October 2, 2026

Keystone Response LLC ("we," "us") provides lead response and follow-up services for insurance agencies. This policy explains how we collect and use your information.

Information we collect. When you fill out a form on our website or a website we manage for a client, we collect the information you provide, such as your name, phone number, and email address, along with your contact preferences.

How we use it. We use your information to respond to your inquiry, connect you with a licensed insurance agent, send appointment reminders, and follow up about your request. With your consent, we may contact you by phone call, text message, or email.

Text messaging. If you agree to receive text messages, message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing. We share your information only with the insurance agency you requested information from and with service providers who help us operate (such as our messaging and email platforms), or when required by law. We do not sell your personal information.

Security. We take reasonable steps to protect your information, but no system is completely secure.

Your choices. You can opt out of texts by replying STOP, unsubscribe from emails using the link in any email, or ask us to update or delete your information by emailing us.